Allows the Compliance / Legal teams to setup Form CRS and other disclosures data on the GRACE Compliance Portal, send it for review and manage the release process. It will also keep track of versions as they undergo change.

It allows them functions to access the latest documents on their My Portal so they can click and send it to clients thru emails or to the Client Portal if they have their clients set up on the GRACE Client Portal.

It provides functions for the Client’s to accept and view the disclosures and Form CRS on their Client portal and record their acceptance allowing the books and records to be updated.

Client facing staff can gather and manage Client Information including client risk profile, objectives investment experience, do contact management. Portfolio creation as per guidelines, sending and receiving information from clients, monitoring their portfolio to their satisfaction, forwarding, managing and monitoring status of account opening, product suitability and other functions with compliance can also be undertaken here

Functions for Advisors / Reps to see product choices and their characteristics for each client type and alternatives as per the compliance guidelines and record pros and cons based on individual client’s need and objectives. Record notes on why the selection was made and share with client for them to see the recommendation till closure.  View histories of client conversations and feed backs

Offers Online Portal to all Users to submit their compliance obligations like pre-trade approval requests, gifts, political donations, outside business activities, U4 and others to Compliance officers

Compliance officers will be able to approve, reject or ask for more information to monitor staff through the information they submit and identify conflicts with defined procedures

Allows Clients to have online, mobile access to all their information, be able to interact with their advisors, reps and the organization for all of their needs in a secure seamless way, anytime and anywhere to answer all their questions, do secure document sharing and see their transactions, holdings, fees and get a real time view of their portfolio.

All of the Policies and Procedures of the organization can be centrally managed using this function along with Review, Comments, Version History and Release Management. All aspects of the Reg BI must be covered in the policies and procedures.

Attestation templates can be set up for all compliance activities that the staff, advisors / reps need to attest on in addition to policies and procedures. These attestations can be sent out on a periodic basis to user groups/ users, as well as and when needed and the attestors can attest them online. Reminders can be sent for people who have not signed their attestations. Attestation dashboard can help monitor the status.

Training needs to be provided to the staff for all aspects of RegBI. Customized online training can be set up with provisions for testing after it to make sure staff, advisors / reps are well trained on all aspect of the Best Interest requirements. The training dashboard will provide detailed information on trainings undertaken and status of training.

Centrally managed Product Governance allows organizations to help Advisors and Representatives follow the guidelines without Ambiguity for organization and Advisors and Reps.

Powerful integrated CRM helps Advisors/ Reps gets tools to suggest right products and capture client information and notes on all recommendations to prove best interest behaviour

An integrated streamlined approach to client management connecting client management front office, compliance back office and clients in a single system helps you manage your clients efficiently

Management from a single integrated source of data allows surveillance functions to be done on sales patterns, trade patterns and recommendations to stay on top of compliance violations

Client Portal gives latest updates of holdings, portfolio, transactions, fees and billing and financial plan to clients on their mobile / tablet / web where ever they are for complete transparency and allows them to interact with organization’s staff at all times for great customer service.

Ensuring transaction monitoring through automated data gathering and automatic red flagging of trades based on restrictions and watchlists

Aggregated and automated trade monitoring from multiple custodian feeds and graphical trend analysis to help monitor best execution, fair client allocation, and identify front running patterns

Online Forms for reporting and Approval Workflows for staff ensures compliance services them quickly and improves processing efficiency

Market Disclosures , review and release and sharing of market disclosure with clients made easy for quick delivery and monitoring that it has been delivered and acknowledged

Client Portfolio drift monitoring can be done anytime to ensure that organization follows clients requirements and ensure there are no risky products being sold.

Fees and Billing of clients can be monitored against defined client contracts to avoid violations

Examinations from regulators can be faced with confidence. Open transparent process for Compliance can be proven through the single source of processes and books and records

Everyone can have a dashboard of their own action items, alerts, followup status and other actionable items at all times with easy drill down to details whether it be the client management staff or compliance staff or clients themselves

Organizations suffer when key risk and compliance staff leaves. The information is scattered if maintained solely by individuals and are lying on disks in various forms. GRACE becomes the single central repository of documents, data and processes enabling continuity even when key people leave the organization

GRACE offers easy integration with organizational source systems to enhance the functionality and extend it at low costs. This is a great benefit for back office compliance team,  who can bring in all the relevant data into a single system through automated process allowing them to focus on compliance instead of data gathering

Organizations buy spot solutions and face tough challenges to integrate them to create a common information base. Integration proves to be costly operation because of multiple technologies, time, effort spent and resources needed. Sometimes after all the money is spent it, still does not still meet the user needs. GRACE, by being already integrated reduces the unwanted spend, at the same time providing the information users need.

Useful workflows, alerts and dashboard red marks to ensure activities are undertaken on time.

Client complaints can be received online to ensure that action can be taken early.Managing customers and reducing complaints quickly can result in client happiness and more business